I am truly energized by the amount of change and innovation happening in this COVID world we are living in right now! That’s not to say that I like the fact that my kids will be starting the school year with eLearning (However, the safety of students and teachers come first). Or, that I likeContinue reading “Working Remote: A Catalyst for Innovation in Customer Experience”
Tag Archives: innovation
The Constancy of Change: How COVID-19 led to innovation and evolving CX in local businesses
Back in March, my company required everyone to begin working from home. By the end of that first week, the stay at home order was put into effect and dine-in establishments, retail, gyms, etc. were essentially shut down. During this time of great uncertainty, there were several local businesses that found a way to pivotContinue reading “The Constancy of Change: How COVID-19 led to innovation and evolving CX in local businesses”